Frequently Asked
Questions
Find answers about our manufacturing capabilities, B2B cooperation model, shipping logistics, and technical support for industrial machinery.
Have specific requirements?
If you need a detailed consultation regarding a custom production line or have technical drawings to share, please contact our engineering team directly.
Email Us
info@cjeqpt.com
Response Time
Within 24 Hours
General Inquiries
Common questions about our machineryDo you sell machines to individual hobbyists or small home workshops?
No, CJ GROUP operates strictly on a B2B (Business-to-Business) model. We design and manufacture industrial-grade machinery intended for professional manufacturers, HVAC duct factories, engineering companies, and equipment distributors. We do not engage in retail sales for personal use.
Can you customize a production line for my specific factory layout?
Yes. Unlike generic equipment sellers, we are a solution provider. We can design customized automated production lines based on your factory floor plan, production capacity requirements, and material specifications (Stainless Steel, Carbon Steel, Aluminum). Please contact our engineering team with your drawings.
Which countries do you ship to, and how do you handle logistics?
We have over 20 years of international export experience. We regularly ship to North America, Europe, the Middle East, Southeast Asia, and Japan. Our team is familiar with international shipping standards, packaging requirements for heavy machinery, and export documentation to ensure smooth delivery to your port.
What types of machinery do you manufacture?
Our core expertise covers HVAC duct and ventilation fabrication machinery. This includes Decoiler & Leveler Machines, Rolling Machines, Longitudinal & Circumferential Seam Welding Machines, Flanging & Punching equipment, and Surface Polishing machines. We offer both standalone units and fully integrated automated lines.
Do you provide after-sales support and installation services?
Yes. We provide comprehensive technical support. For standalone machines, we offer detailed operation manuals and video guides. For complex automated production lines, we can arrange for engineers to assist with installation and commissioning on-site (subject to project terms) or provide remote live guidance.
What is the typical lead time for an order?
Lead times vary by project complexity. Standard standalone machines may be available for quick shipment, while customized automated production lines typically require 30 to 90 days for manufacturing and testing. We will provide a specific timeline upon reviewing your requirements.
Looking for Machine Manuals?
Existing customers can access our digital library for operation manuals, wiring diagrams, and maintenance guides.
Request AccessReady to Optimize Your Production?
Our engineering team is ready to discuss your specific machinery needs, from single upgrades to full factory automation.
Contact Bruce Zhang